Return & Exchange Policy.

1. Request a Return Within 24 Hours of Delivery

Return requests must be raised within 24 hours of delivery. Requests made after 24 hours will not be accepted.

Please include your order number, the mobile number used at checkout and a short description of the issue. Clear photos of the item and its packaging help us review the request quickly. Keep the item, its packaging and anything supplied with it (such as a certificate or box) until your request has been reviewed.

2. Approved Returns Are Exchanged

Approved return requests are eligible for exchange only.

Exchange or replacement depends on the product type. Some products may not be eligible. Sending a request does not by itself mean it has been approved; we will confirm the outcome for your order.

3. Delivery of the Exchange Product

Once the return request is approved, the exchange product will be delivered within 7–10 days.

4. Courier Charges

Courier charges for returning the product must be paid by the customer. Please wait for our instructions before sending anything back, pack the item carefully and keep the courier receipt or tracking number.

5. How to Request a Return

Email us at admin@devotioncircle.com, or go to My Account → Help & Support and contact us.

Never send a password, one-time code, full card number or CVV by email or in a support message.

6. Cancellations and Payments

To cancel an order, contact us as soon as possible before it is packed; once an order has been packed or handed to the courier it can no longer be cancelled. If a payment fails, or a paid order is cancelled before dispatch or cannot be fulfilled by us, the amount is returned to the original payment method through Razorpay. Your bank may take a few working days to show it.

For delivery charges and tracking, see our shipping information or use the Track Your Order page. This policy does not remove any rights you have under applicable consumer law.